vs6789 Privacy Policy — Your information is safe with us
This policy provides a full description of how your personal information is collected, used, and protected on the vs6789 platform.
Introduction and Applicability
vs6789 ("we", "us", "platform") is one of Bangladesh's trusted online casino and betting service providers. We place the highest importance on the privacy and security of personal information of all our users.
This Privacy Policy ("Policy") applies to the vs6789 website, mobile version, and all related services. When you register, log in, or use any service on our platform, you are considered to have accepted the terms of this Policy.
This Policy mainly explains the following:
What Information We Collect
Information Collected Directly
When you create an account or log in to vs6789, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
- National ID card or passport details (for KYC verification)
- Residential address
- Any other information you provide yourself
Automatically Collected Information
When you browse our platform, the following information is automatically collected by technical means:
- IP address and device type
- Browser type and version
- Operating system information
- List of pages you visited and time spent
- Referrer URL (where you came from)
- Cookies and session data
- Login time and session activity
Financial Transaction Information
To process deposits and withdrawals, we store the following information:
- Payment method type (bKash, Nagad, Rocket)
- Mobile banking number (partially masked)
- Transaction amount and date
- Transaction ID and status
- Bonus and cashback records
Gaming Activity Information
To improve your gaming experience and ensure responsible play, we collect:
- List of games played and time spent
- Bet amounts and result history
- Win and loss records
- VIP level and points history
- Session length and frequency patterns
Purpose of Using Information
Information collected by vs6789 is used only for the following lawful and specific purposes:
3.1 Service Provision and Operation
Your information is essential for keeping your account active, verifying logins, processing transactions, and providing uninterrupted gaming services. It is also used to enforce the minimum ৳100 deposit and ৳500 withdrawal rules.
3.2 Identity Verification (KYC)
It is our responsibility to confirm the age of every account holder. Only users aged 21 or above may register on vs6789. During the KYC process, the identity document information you provide is verified.
3.3 Security and Fraud Prevention
Our security team analyses collected information to protect your account from unauthorised access, detect suspicious activity, and prevent fraud. All data transfers are secured using SSL encryption technology.
3.4 Customer Support
Our 24/7 live chat support team uses your account information to resolve your issues quickly. Your communication history with us is stored so we can provide better service in the future.
3.5 Service Improvement and Personalisation
By analysing your preferred games and betting patterns, we present you with relevant games and offers. User experience data is also analysed for the technical improvement of the platform.
3.6 Responsible Gaming Monitoring
We monitor gaming behaviour data to detect signs of excessive gambling. This is an integral part of our responsible gaming policy and is necessary for user protection.
Information Sharing and Disclosure
vs6789 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Partners
Limited financial information is shared with bKash, Nagad, and Rocket for payment processing. These partners use the information solely to complete specific transactions and follow their own strict privacy policies.
4.2 Technology and Security Providers
Some technology partners have limited access to certain data for the technical operation of the platform. All such partners operate under strict confidentiality agreements.
4.3 Legal Obligations
We may provide necessary information if required by a court order, a lawful request from a regulatory authority, or applicable law. In such cases, we try to disclose the minimum amount of information possible.
4.4 Business Transfers
If a business merger or acquisition occurs in the future, your information may be transferred to the relevant parties. However, the terms of this Privacy Policy will continue to apply in such cases.
Data Security Measures
vs6789 has implemented industry-standard technical and administrative measures to ensure the security of your information:
However, data transfer over the internet is not entirely without risk. Even though we ensure the highest level of protection, no one can guarantee complete security. You are therefore requested not to share your login details with anyone.
Cookies and Tracking Technologies
The vs6789 website uses cookies and similar technologies. Cookies are small text files stored in your browser or device that make your next visit more convenient.
6.1 Types of Cookies
6.2 Cookie Controls
You can reject or delete cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause many platform functions to stop working correctly and may affect the login process.
Data Retention Period
vs6789 stores your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account information: Stored for as long as the account remains active.
- Transaction records: Retained for an extended period for legal compliance and financial audit purposes.
- KYC information: Retained for a defined period even after account closure.
- Support communication history: Kept for a defined period to help improve service quality.
- Cookie data: Retention period ranges from a few days to one year depending on the type of cookie.
After receiving a request to close an account, we delete or anonymise unnecessary information as quickly as possible.
Your Rights Regarding Your Information
Every vs6789 user has the following rights regarding their own information:
To exercise these rights, contact our support team. Some rights may be limited due to legal obligations or contractual requirements, but we will always try to fulfil your request as far as possible.
Protection of Minors
vs6789 clearly states that this platform is intended solely for adults aged 21 or above. We do not knowingly collect or store personal information of any minor.
If we are informed that a minor has opened an account, we will immediately suspend that account and delete the associated information.
Our KYC process and age verification system prevent minors from creating accounts. However, if a parent or guardian suspects their child is using this platform, please contact us immediately.
Policy Changes and Updates
vs6789 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- A notice will be published on the website.
- You will be informed of the update at your registered email address.
- The "Last Updated" date at the top of the page will be changed.
Continuing to use the platform after an update will be considered acceptance of the new policy. You are therefore advised to visit this page regularly.
Contact Us
We are ready to help with any privacy-related questions
If you have any questions or concerns about this Privacy Policy, please contact our support team. Our 24/7 live chat support is available in Bengali.
24/7 Live Chat Support — in Bengali
Read related policies: Terms & Conditions • Responsible Gaming