Safe and Secure

vs6789 Privacy Policy — Your information is safe with us

This policy provides a full description of how your personal information is collected, used, and protected on the vs6789 platform.

Last Updated: January 2026
1

Introduction and Applicability

vs6789 ("we", "us", "platform") is one of Bangladesh's trusted online casino and betting service providers. We place the highest importance on the privacy and security of personal information of all our users.

This Privacy Policy ("Policy") applies to the vs6789 website, mobile version, and all related services. When you register, log in, or use any service on our platform, you are considered to have accepted the terms of this Policy.

This Policy mainly explains the following:

What types of information we collect and why
How collected information is used and stored
Terms for sharing information with third parties
Your rights to protect your information and your available choices
Use of cookies and tracking technologies
2

What Information We Collect

Information Collected Directly

When you create an account or log in to vs6789, we collect the following information:

  • Full name and date of birth
  • Email address
  • Mobile number (for bKash / Nagad / Rocket verification)
  • National ID card or passport details (for KYC verification)
  • Residential address
  • Any other information you provide yourself

Automatically Collected Information

When you browse our platform, the following information is automatically collected by technical means:

  • IP address and device type
  • Browser type and version
  • Operating system information
  • List of pages you visited and time spent
  • Referrer URL (where you came from)
  • Cookies and session data
  • Login time and session activity

Financial Transaction Information

To process deposits and withdrawals, we store the following information:

  • Payment method type (bKash, Nagad, Rocket)
  • Mobile banking number (partially masked)
  • Transaction amount and date
  • Transaction ID and status
  • Bonus and cashback records

Gaming Activity Information

To improve your gaming experience and ensure responsible play, we collect:

  • List of games played and time spent
  • Bet amounts and result history
  • Win and loss records
  • VIP level and points history
  • Session length and frequency patterns
3

Purpose of Using Information

Information collected by vs6789 is used only for the following lawful and specific purposes:

3.1 Service Provision and Operation

Your information is essential for keeping your account active, verifying logins, processing transactions, and providing uninterrupted gaming services. It is also used to enforce the minimum ৳100 deposit and ৳500 withdrawal rules.

3.2 Identity Verification (KYC)

It is our responsibility to confirm the age of every account holder. Only users aged 21 or above may register on vs6789. During the KYC process, the identity document information you provide is verified.

3.3 Security and Fraud Prevention

Our security team analyses collected information to protect your account from unauthorised access, detect suspicious activity, and prevent fraud. All data transfers are secured using SSL encryption technology.

3.4 Customer Support

Our 24/7 live chat support team uses your account information to resolve your issues quickly. Your communication history with us is stored so we can provide better service in the future.

3.5 Service Improvement and Personalisation

By analysing your preferred games and betting patterns, we present you with relevant games and offers. User experience data is also analysed for the technical improvement of the platform.

3.6 Responsible Gaming Monitoring

We monitor gaming behaviour data to detect signs of excessive gambling. This is an integral part of our responsible gaming policy and is necessary for user protection.

4

Information Sharing and Disclosure

vs6789 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Limited financial information is shared with bKash, Nagad, and Rocket for payment processing. These partners use the information solely to complete specific transactions and follow their own strict privacy policies.

4.2 Technology and Security Providers

Some technology partners have limited access to certain data for the technical operation of the platform. All such partners operate under strict confidentiality agreements.

4.3 Legal Obligations

We may provide necessary information if required by a court order, a lawful request from a regulatory authority, or applicable law. In such cases, we try to disclose the minimum amount of information possible.

4.4 Business Transfers

If a business merger or acquisition occurs in the future, your information may be transferred to the relevant parties. However, the terms of this Privacy Policy will continue to apply in such cases.

5

Data Security Measures

vs6789 has implemented industry-standard technical and administrative measures to ensure the security of your information:

SSL/TLS Encryption: All data transfers between your browser and our servers are fully encrypted.
Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
Secure Server Infrastructure: Our data servers are located in data centres that meet the highest security standards.
Access Control: Only authorised staff can access specific information, and only to a limited extent.
Regular Security Testing: Vulnerabilities are identified through regular penetration testing and security audits.
Data Backup: Important information is backed up regularly so that data is not lost in the event of any technical issue.

However, data transfer over the internet is not entirely without risk. Even though we ensure the highest level of protection, no one can guarantee complete security. You are therefore requested not to share your login details with anyone.

6

Cookies and Tracking Technologies

The vs6789 website uses cookies and similar technologies. Cookies are small text files stored in your browser or device that make your next visit more convenient.

6.1 Types of Cookies

Essential Cookies: Required for the core functions of the platform. Without these, login, sessions, and transactions will not work.
Functional Cookies: Store your language preference, game settings, and other preferences so you do not have to set them again each time.
Analytical Cookies: Measure which pages users visit most, which helps improve services.
Security Cookies: Used to detect fraud and unauthorised access.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. Keep in mind, however, that disabling essential cookies may cause many platform functions to stop working correctly and may affect the login process.

7

Data Retention Period

vs6789 stores your information only for as long as necessary. The retention period depends on the type and purpose of the information:

  • Active account information: Stored for as long as the account remains active.
  • Transaction records: Retained for an extended period for legal compliance and financial audit purposes.
  • KYC information: Retained for a defined period even after account closure.
  • Support communication history: Kept for a defined period to help improve service quality.
  • Cookie data: Retention period ranges from a few days to one year depending on the type of cookie.

After receiving a request to close an account, we delete or anonymise unnecessary information as quickly as possible.

8

Your Rights Regarding Your Information

Every vs6789 user has the following rights regarding their own information:

Access: You may request a copy of the information we hold about you.
Correction: You may request that incorrect or incomplete information be corrected.
Deletion: In certain circumstances, you may request that your information be deleted.
Objection to Processing: You may object to the processing of your information for specific purposes.
Restriction: In some cases, you may request that the use of your information be temporarily restricted.
Data Portability: You may request to receive your information in a common format.

To exercise these rights, contact our support team. Some rights may be limited due to legal obligations or contractual requirements, but we will always try to fulfil your request as far as possible.

9

Protection of Minors

vs6789 clearly states that this platform is intended solely for adults aged 21 or above. We do not knowingly collect or store personal information of any minor.

If we are informed that a minor has opened an account, we will immediately suspend that account and delete the associated information.

Our KYC process and age verification system prevent minors from creating accounts. However, if a parent or guardian suspects their child is using this platform, please contact us immediately.

10

Policy Changes and Updates

vs6789 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

  • A notice will be published on the website.
  • You will be informed of the update at your registered email address.
  • The "Last Updated" date at the top of the page will be changed.

Continuing to use the platform after an update will be considered acceptance of the new policy. You are therefore advised to visit this page regularly.

11

Contact Us

We are ready to help with any privacy-related questions

If you have any questions or concerns about this Privacy Policy, please contact our support team. Our 24/7 live chat support is available in Bengali.

[email protected]

24/7 Live Chat Support — in Bengali


Read related policies: Terms & Conditions • Responsible Gaming